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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaTasia Thomas

April 23, 2025

1  out of  5
rating by LaTasia Thomas
"I have worked with Jeff for couple of years I believe. He was so nice to get you started with his insurance which every agent is in the beginning but true colors come out during certain situations. I was in an accident on the 14th and he completely could care less , I would call and ask him general questions about the process he talked really fast just to get me rushed off the phone . Doesn’t have the time or patience at all . Not only that , Jeff spoke to me with an attitude and would tell me “ I’m making everything harder than what it is” .I called and left a voicemail during Easter break with knowing they are closed and will get back to me during business hours which was fine to me . Jeff chose to call me back with an attitude as if he was doing me a favor and even said “ I’m calling you on Easter break right now !” I will NOT be talked to in that manner. I changed my agent to someone that will respect me and have patience . Someone that doesn’t mind answering my questions even if it’s many questions to be knowledgeable about the process of claims. Someone that is humble. Without your customers NO agent would succeed at all. I wish (Jeff) the best and many blessings but he definitely wasn’t a good neighbor and wasn’t there patiently or kind. (Reply back comment for Jeff:) I’m not speaking about other representatives that work for the agent, yes they had great customer service and I appreciate those that were kind. I am specifically pointing out Jeff (HIM ONLY) in this review individually. He was rude, with lack of patience and would cut me off while I was talking over the phone. There are other reviews stating this behavior from the past so I’m not the only one with this type of negative response/review. Thank you !"
We responded:
"Unfortunately these comments are surprising and inaccurate. It's disappointing when comments can be posted about businesses without being properly vetted or authenticated. Our office had several repetitive conversations that were professional, educational, informative while providing world class service and response. The options and solutions we communicated may not have been ideal in your mind. We were simply trying to guide you through the simplest, easiest solution and path of least resistance. Jeff"
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El Chino

April 15, 2025

5  out of  5
rating by El Chino
"Just Called to get a quote for renter insurance, and get a deal at the same time. Awesome. Thank you Sabrina."
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Lisha Maxwell

March 29, 2025

5  out of  5
rating by Lisha Maxwell
"Jeff and his team provide top notch customer service! If you’re not already bundling your insurance, give his office a call and let them give you a quote on doing so!"
We responded:
"Thanks so much Lisha! Appreciate you taking the time to give a review. We look forward to managing your insurance needs for many years!"
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Chrissy Perlosky

March 28, 2025

5  out of  5
rating by Chrissy Perlosky
"Amazing Customer Service. They always are so kind and professional."
We responded:
"Thanks so much Chrissy! We appreciate your business!"
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venkata maddukuri

March 13, 2025

5  out of  5
rating by venkata maddukuri
"Sabrina Schenk - She has been one of the best agents assisting me with changing my home and auto insurance today. Sabrina Schenk was very friendly with lot of patience and a wealth of knowledge. She has helped me get a great quote which saved lot of money with the home insurance. Her professionalism was top tier. She truly enjoys what she does because she does it effortlessly and was always available for any questions and clarifications. She shared lot of tips and suggestions during this process. Sabrina - Thank you again for your help and service."
We responded:
"Thanks so much Venkata for your kinds remarks! We appreciate your business and look forward to managing your insurance needs for many years!"
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Christopher Abbott

March 13, 2025

5  out of  5
rating by Christopher Abbott
"Sabrina was extremely fast and cost effective. We really appreciate the help. I would highly recommend."
We responded:
"Thanks so much Christopher! We appreciate your review on your experience with our office and look forward to managing your insurance needs for many years!"
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Murray Wall

March 10, 2025

5  out of  5
rating by Murray Wall
"We recently got married and merged our policies together. Sabrina was an absolute gift in this process! She quoted us many different ways until we found just the right policies for our family’s needs. We highly recommend this agent for all your insurance requirements! Sabrina will go over and above to provide you with the best coverages and pricing for your particular situation. Thank you, Sabrina, for an amazing, seamless experience (if getting insurance can qualify for that!!)😊"
We responded:
"Hello Murray - Thanks so much for taking the time to share your experience with Sabrina and our Agency! We look forward to managing your insurance needs for many years!"
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Stephanie Davis

January 24, 2025

5  out of  5
rating by Stephanie Davis
"I had one of the best agents assistant me with changing my home owners insurance today. Sam was friendly, personable, and a wealth of knowledge. His professionalism was top tier. You can see that he truly enjoys what he does because he does it effortlessly. I honestly felt like at the end of the conversation that I did not have any questions because he checked all the boxes and also gave me more information than I needed without me realizing I needed it. Thank you again for your service."
We responded:
"Hello Stephanie - Thanks so much for taking the time to write a review of your experience with Sam and our office. We appreciate your business!"
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Barbara Falck

January 3, 2025

5  out of  5
rating by Barbara Falck
"During my recent inquiry about auto and renters' insurance, I was assisted by agent, Sam Andrews. I was impressed by his sincere attentiveness as he patiently listened to my concerns and answered all my questions in a timely manner. After researching my particular needs, he gave me honest and professional advice on how to move forward. His integrity was greatly appreciated. If you have any questions concerning your insurance needs, I would highly recommend Sam to assist you in those efforts."
We responded:
"Thanks so much for taking the time to write about your experience! We look forward to managing your insurance needs for many years!"
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Bill McLaughlin

December 23, 2024

5  out of  5
rating by Bill McLaughlin
"Jeff Genant the manager is a superstar for State Farm Insurance. He immediately got us a claim number and followed thru for two months to get us expenses that were initially denied in error. We had extensive damage to our home and Jeff really came thru for us. He has our highest rating Bill McLaughlin"
We responded:
"Thanks so much Bill! Appreciate your kind words! Let me know if i can ever help you in the future!"
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Chloé Marie

December 19, 2024

5  out of  5
rating by Chloé Marie
"Ms. Sabrina Schenk was such a great help when it came to my mom's auto and home insurance. I highly recommend her! She was so patient and was always available for whatever question we had. If you're going to trust someone there with your insurance, trust Sabrina!"
We responded:
"Appreciate your feedback Chloe! We look forward to managing your insurance needs for many years!"
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Rachyl Thomsen

November 14, 2024

5  out of  5
rating by Rachyl Thomsen
"I've been working with Sabrina for renters insurance for the past three years or so! Every time I reach out, she is on her game and responds within the hour (if not quicker) and generates what I need perfectly. She educated me on what was right for me and made this process a breeze! I will continue to go to Sabrina for all my insurance needs."
We responded:
"Thank you Rachyl! Appreciate your kinds words and feedback regarding your experience with Sabrina and our office. We look forward to managing your insurance needs for many years!"
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Jarrett Bailess

November 12, 2024

5  out of  5
rating by Jarrett Bailess
"I had the best experience setting up my auto and homeowners insurance. Sam answered all my questions, provided me with additional information to help me with my decision and best of all saved me money. Great service!"
We responded:
"Thank you for the fantastic 5-star review, Jarrett! We're so glad Sam could help with your auto and homeowners insurance needs, providing clear answers and helping you save along the way. We truly appreciate your trust in us, and we're here for any future insurance needs you may have! -Jeff "
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Nyari Stevens

October 17, 2024

5  out of  5
rating by Nyari Stevens
"Today, I had the pleasure of speaking with Sabrina regarding a new renters insurance plan. Sabrina was friendly, informative and efficient. In addition to the great service, the quote provided was reasonable and lower than competitors. Based off of my experience today I would highly recommend doing business with this agency!"
We responded:
"Thanks so much Nyari - Very much appreciate you taking the time to complete a review. We appreciate your business!"
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Shivakumar Ratnam

October 11, 2024

5  out of  5
rating by Shivakumar Ratnam
"I had an outstanding experience with Jeff Genant-State Farm, thanks to their exceptional agent, Sam Andrews. Sam meticulously explained all available options and went above and beyond to help me select optimal coverage for both my home and auto insurance at competitive rates. His professionalism, expertise, and dedication made the entire process smooth and stress-free. I highly recommend Sam Andrews and Jeff Genant-State Farm to anyone seeking excellent service and expert insurance advice. ~Shiva"
We responded:
"Thanks so much Shivakumar! We appreciate your kind words regarding Sam and our office. We look forward to managing your insurance needs! "
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Kevin Evans

October 3, 2024

5  out of  5
rating by Kevin Evans
"I was shopping around for home/auto insurance. Sam called me shortly after receiving my information. He has been extremely helpful and knowledgeable about insurance. I have come to him for advice on policy changes/additions. His advice has been spot on. I wish I had changed to State Farm years ago!"
We responded:
"Thanks so much for your feedback Kevin! We appreciate you taking the time to write a review! We look forward to managing your insurance needs for many years!"
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Gretchen Lindsey

October 1, 2024

5  out of  5
rating by Gretchen Lindsey
"Jeff and Sabrina have always been respectful, responsive, and caring. They followed up with us and with claims to get the job done right. We are grateful for them. Get the best coverage you possibly can. You never know when you will need it and it has made what could have been a nightmare a smooth experience instead. Thank you so much!"
We responded:
"Thanks so much for sharing your experience Gretchen! We appreciate your business and look forward to managing your insurance needs for many years!"
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Neal Acharya

September 25, 2024

5  out of  5
rating by Neal Acharya
"Sam was very helpful and knowledgeable throughout the process. Never felt like I was speaking with a pushy salesman. Highly recommend!"
We responded:
"Thanks so much Neal! We appreciate your genuine thoughts on your experience. We look forward to assisting you with your insurance needs for many years!"
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Ashok Challa

September 20, 2024

5  out of  5
rating by Ashok Challa
"Sam made getting renters insurance incredibly easy and hassle-free. I only had to make one call and provide my address—he took care of the rest. He gathered all the property details himself and got everything done very quickly. I highly recommend him for anyone looking for fast and efficient service!"
We responded:
"Thanks so much for your feedback Ashok! We appreciate your business!"
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Angela Pie

September 20, 2024

5  out of  5
rating by Angela Pie
"Sabrina is an insurance GURU and Wizard! She’s helpful, courteous and prompt. Trust her with all my insurance needs! Can’t rave more about Jeff himself and his team of wonderful trustworthy agents. Wouldn’t go anywhere else ! Highly recommend !"
We responded:
"Thanks so much for your review! We appreciate your feed back on your experience with our office. Thank you, Jeff"
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Esmira Poladova

September 16, 2024

5  out of  5
rating by Esmira Poladova
"Sam Andrews assisted me with my renter's coverage and he was very knowledgeable and pleasant to speak with! I appreciate how helpful he was with making it a quick and painless process."
We responded:
"Thanks so much for your feedback Esmira! We appreciate your business!"
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Amanda Pauley

September 10, 2024

5  out of  5
rating by Amanda Pauley
"Trying to find a good insurance company these days is not easy. However, I was referred to State Farm and I spoke with the kindest operator ever named Sabrina. She was eagerly ready to help me and assist me with my auto and Renters insurance with just a few short questions and a few minutes later I was given a quote that I could not pass up. So if you’re trying to find an insurance company that will give you a peace of mind and great service. Call State Farm and speak to Sabrina."
We responded:
"Thanks so much for your review! We appreciate your business and look forward to managing your insurance needs for many years!"
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Anna Morozova

August 29, 2024

5  out of  5
rating by Anna Morozova
"Sabrina helped me to set up renters insurance. Fast and smooth process. 👌"
We responded:
"Thanks so much for your kinds words Anna! Sabrina is a great member of our tremendous team. We appreciate you taking the time to send your feedback. We look forward to managing your insurance needs for many years!"
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Kartikey Dave

August 28, 2024

5  out of  5
rating by Kartikey Dave
"I have interacted with mostly Sam and once Jeff for various insurance needs and have been with them for years. They are knowledgeable, warm, prompt, and professional and provide the right guidance with a personal touch. If you are in need of insurance services, I would highly recommend them. Keep up the good work, team!"
We responded:
"Thanks so much Kartikey for taking the time to write a review! We appreciate your kind words and look forward to managing your insurance needs for many years!"
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Matt MacDonald

August 21, 2024

5  out of  5
rating by Matt MacDonald
"I use this office for my personal insurance and for my business insurance. They always respond in a timely manner to any needs we may have, and they do a great job of explaining the various policies. The best part is that you speak with your agent rather than going through the dreaded phone tree system."
We responded:
"Thanks so much Matt! We appreciate you taking the time to write a review! We look forward to managing your insurance needs for many years!"