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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Santos

June 22, 2024

5  out of  5 rating by Joe Santos
"Sam is such a thorough, helpful, kind, and respectful agent. He was able to save my wife and I a significant amount of money on our auto and home insurance by bundling, and we are very grateful for that and for his amazing customer service!"
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Carolina Valbuena

June 21, 2024

5  out of  5 rating by Carolina Valbuena
"Excelente atención de parte de Sabrina ! Rapidez y eficiencia. Gracias"
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Kayla Medlin

June 7, 2024

5  out of  5 rating by Kayla Medlin
"Sabrina is absolutely the best! She has helped me various times through the last year or 2. She is swift, efficient and a great communicator!"
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Brie Miller

June 6, 2024

5  out of  5 rating by Brie Miller
"Jeff Genant and his team are simply exceptional. Their expertise and personalized service ensured I got the perfect insurance policy. His team's professionalism and warmth made every interaction a pleasure. If you're looking for top-notch insurance services with a personal touch, look no further than Jeff Genant State Farm. Highly recommended!"
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Sherry Stallings

June 5, 2024

5  out of  5 rating by Sherry Stallings
"This agency really believes in Customer Service. One of the nicest agents and staff I have ever dealt with."
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Carolina Misle-Olivier

June 5, 2024

5  out of  5 rating by Carolina Misle-Olivier
"The Jeff Genant State farm office is above and beyond, they are on top of everything, easy to contact via phone, email or walk in their office. Sam Andrews is a superb Insurance expert, every contact with him, He has assist us with his expertise and awesome customer service attitude, besides he manages all our insurance needs (life, renters, auto and motorcycle). If you are in the market for insurance go visit this office..."
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Stephanie Walbourne

June 3, 2024

5  out of  5 rating by Stephanie Walbourne
"Jeff, Allison, Sam and his entire team are so wonderful to work with. They genuinely care about all their policy holders and make sure they are taken care of with the best service possible!"
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Seth Dickey

June 3, 2024

5  out of  5 rating by Seth Dickey
"Jeff and his team are great to work with. They communicate quickly, and move quickly when things are needed. Very professional! 5 stars all the way!"
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John Burk

May 24, 2024

5  out of  5 rating by John Burk
"Sam is very knowledgeable and prompt with servicing our policy. I highly recommend this State Farm agency."
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Elizabeth Ballard

May 22, 2024

5  out of  5 rating by Elizabeth Ballard
"Great team here at Jeff Genant State Farm. We’ve primarily worked with Sam Andrews and he has been amazing - very responsible, super knowledgeable, and he genuinely cares about you and what’s best for you and your family. We really appreciate him and will continue to recommend to our family and friends!"
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tarun mathur

May 8, 2024

5  out of  5 rating by tarun mathur
"Very quick, easy and professional service. Did not have to deal with lengthy automated messages, phone was picked up in less than 2 rings by a person. Sabrina, the account rep I dealt with was very pleasing. She asked pertinent questions and knew exactly what I was looking for. Call was done in 5 mins and confirmation email received shortly after…..almost forgot to mention, rate quoted….I think was unmatched."
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Utsha Paul

April 15, 2024

5  out of  5 rating by Utsha Paul
"Great service!"
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Diane Marcus

February 15, 2024

5  out of  5 rating by Diane Marcus
"Always had excellent service."
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Stuart Barth

February 1, 2024

5  out of  5 rating by Stuart Barth
"Sabrina took my info, quoted the policy, took my payment and emailed me a proof of insurance in less than 20 minutes! She even sent proof to the interested party. Great product knowledge and outstanding service. Thank you!!"
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rasulshojaie

January 30, 2024

5  out of  5 rating by rasulshojaie
"Superb and professional service from Sam Andrews. I called to switch my home insurance, ended up switching my car insurance too!!. Sam was very professional and willing to explain and help. Kudos to Sam!!"
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Judson Hall

January 27, 2024

5  out of  5 rating by Judson Hall
"Sam has been an absolute pleasure working with. His personality makes buying insurance fun! What truly made working with him such a great experience was his patience and time that he took to make sure we were comfortable and clear on all that we needed to be secure. I couldn’t recommend him enough!"
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Jodi Mechem

January 5, 2024

5  out of  5 rating by Jodi Mechem
"We had been with our previous insurance company for over 25 years and never submitted a claim. When I added our teen son as a driver, our rates more than doubled; and I was told it would be that way (or higher) for the next five years. I decided it was time to look around, and Jeff Genant's agency was my go-to as I have several friends and my aunt and uncle who are all extremely satisfied with their State Farm policies and Jeff's office. Sabrina was excellent in communicating and quickly getting me a quote for auto and home that will save us over $2,000 a year for even better coverage. I highly recommend reaching out to Jeff and his team!"
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Chris Epps

November 20, 2023

5  out of  5 rating by Chris Epps
"We recently switched over to State Farm for our personal insurance, and it was very smooth. The team at this office is great! Sam does a wonderful job of working with you to make sure you get the proper policies."
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Megan Green

November 13, 2023

5  out of  5 rating by Megan Green
"Sabrina was so kind and so helpful. She gave us easy and fast quotes and made the process almost seamless. Would recommend to any friends and family looking for renters insurance in Charlotte!"
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Matthew Holler

November 8, 2023

5  out of  5 rating by Matthew Holler
"EXCELLENT, EXCELLENT AND EXCELLENT IN EVERY ASPECT!!!! JEFF'S AGENCY SETS THE GOLD STANDARD AND STATE FARM AS A WHOLE. HIS AGENCY AND STATE FARM HAVE ALWAYS DONE RIGHT BY ME WITH MY CAR AND HOMEOWNERS INSURANCE. THANK YOU JEFF AND TEAM. MATTHEW HOLLER"
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Jared James

November 6, 2023

5  out of  5 rating by Jared James
"I recently was shopping home and auto insurance rates. Sam from this office was fantastic! He answered questions in a clear manner and provided honest feedback on what I should consider for my specific needs versus trying to just sell a policy. Highly recommend."
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JEREMIAH RUKIA

October 9, 2023

5  out of  5 rating by JEREMIAH RUKIA
"The team is excellent!!!"
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yakir goaron

September 28, 2023

5  out of  5 rating by yakir goaron
"Amazing. Nice . And very helpful"
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breannacbb

September 27, 2023

5  out of  5 rating by breannacbb
"Very easy people to work with. Also, I’m saving $25/month on my car insurance switching to them!"
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Tania C

August 31, 2023

5  out of  5 rating by Tania C
"Getting set up with Insurance was a breeze! Sam was extremely helpful, kind and truly took his time to explore different options for me and matched me with the perfect one. I feel confident with my new Insurance and would highly recommend Sam to anyone!"